Rolling Hills Eyecare in Pullman, WA
Meet Our Pullman Staff
Lougene Plunkett, Office Manager
With over 30 years of experience in the field, Lougene is an expert at frame selection, adjustment, and repair. She enjoys using her knowledge of new spectacle lens materials to help design the perfect pair of glasses for your face, your prescription, and your vision needs. She has received certification as an AOA paraoptometric assistant. Lougene and her husband are long-time residents of Pullman. They have two grown children.
Vanessa Walls, Patient Care Coordinator
As our patient care coordinator, Vanessa will greet you on the phone and help you schedule an appointment. Her outgoing, positive personality will make you feel welcome. Her previous experience as an office manager, helps her be efficient in her work. Vanessa moved to Pullman from Oklahoma. She is a big football fan – “Boomer Sooners!” At home, she is mom to an adorable Dalmatian puppy, named Boomer (of course).
Michelle Smith, Patient Care Assistant/Optician
With her calm, kind and professional manner, Michelle will guide you through your eyecare visit. Michelle is a licensed dispensing optician and her extensive experience with spectacle lens and frame technology allow her to select the most appropriate eyewear for your visual
needs. She especially enjoys introducing children to their first pair of glasses. Michelle is a long-time Pullman resident who graduated from Pullman High School. When not at work, she likes to spend time with her family hiking, camping, fishing and relaxing with movie nights.
Hailey Campbell, Patient Care Assistant
With caring and attentiveness, Hailey will take excellent care of you as she helps you and the doctor with your eye and vision needs. She has a passion for helping patients. In fact, most of her previous work experience has been in the medical field working with patients. Hailey is a local who graduated from Colfax High School. She has two young children and enjoys
introducing them to the outdoors through hiking and camping.
Julianna Steinburg, Patient Care Assistant
Julianna looks forward to assisting you through your eyecare visit. She loves getting to know you and helping you understand your eye and vision conditions. Her friendly, outgoing personality will make you feel comfortable. Julianna has completed training in American Sign Language interpretation and can provide that service at our office. In addition, she has past experience in the optical industry. Julianna has moved to Pullman from California and is looking forward to exploring our area.